Cancellation and Refunds
You have the legal right to cancel your contract for a Coaching Plan within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the confirmation of the contract.
You expressly agree that we may begin supply of the Coaching Plan before the end of the 14-day cancellation period referred to in the previous paragraph. You also acknowledge that your legal right to cancel this contract as described in the previous paragraph will be lost when you receive our Coaching Plan because, at that point, we will have begun the supply of the service to you. To exercise your legal right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by email) without delay. To meet the cancellation deadline referred to, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payment received from you. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any
event, you will not incur any fees as a result of the reimbursement.